Talk Less and Sell More: Active Listening for Sales
This workshop is designed to help sales professionals’ practice and develop strong active listening skills.
In spite of how critical active listening is when salespeople are interacting with their prospects, most are not very good at it. Truth is, good listening is hard to master because it requires attention, practice and creating the time and space to develop the skill set. In this session we will explore active listening techniques that can be practiced and developed even after the workshop is over.
In the session, we highlight the common pitfalls of bad listening creating awareness around what “not to do”. When people can feel what it’s like to truly be listened to they can understand why it is one of the most powerful sales tools you can have today. In this session we will take participants through scenarios that align with their true day to day and apply active listening techniques allowing them to tap into critical skills they are not accessing on a regular basis in their work.
Sessions are a half to a full day in length and can accommodate small or large groups.
Session Elements Include:
● Active Listening to Build Trust
● Suspending Judgement to Truly Listen
● Mastering the Art of Silence
● Non-verbal Cues
● Affirming the Message
● Eye Contact
● Letting Go of Your Agenda
● Whole Body Listening
● Being Fully Present
Active Listening techniques Reps can use at every stage of the sales process.
Ways to make every interaction more meaningful and memorable.
Sustainability and practice plan to continue the learning.
Enhanced Self-Awareness creating areas of opportunity for change and professional growth
Why Improvisational Learning Works?
The skill of improvisation is unique to training and business environments. If there was ever a time for people in business to learn the skill of improvisation, it is now. Soft skills, communication skills, interpersonal skills and human skills are critical in today’s ever-evolving, tech driven business climate. Creating a brave space where people learn how to respond & interact in the moments you cannot prepare for is basically our superpower, and no other training can execute this kind of experience.
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